Legal
Privacy Policy
ActionBafoly collects only the information reasonably needed to answer inquiries, plan and deliver training, maintain business records, protect website forms, and provide communications that a person has requested or authorized.
Information we collect
- Contact details such as name, email address, phone number, organization, and city.
- Training-request details such as course interest, audience, group size, preferred format, language, date or timeline, certification need, and message.
- Consent records, referral source, landing page, and campaign information associated with a submitted request.
- Limited technical and security information needed to protect forms, prevent abuse, and operate the website.
- Booking, payment, attendance, and certification-administration information when those services are used.
How we use information
- Respond to inquiries and prepare pending training or group-booking requests.
- Confirm course requirements, language, schedule, location, pricing, and eligibility.
- Send request-related communications and, only with separate consent, occasional marketing updates.
- Maintain consent, booking, operational, tax, security, and audit records.
- Improve website journeys and investigate errors, abuse, or security incidents.
Service providers and disclosure
ActionBafoly may use contracted providers for hosting, database storage, email delivery, form security, automation, and payment processing when enabled. These providers receive only the information needed to perform their service. Information may also be disclosed when required by law, to protect legal rights, or with the person's authorization.
ActionBafoly does not sell personal information.
Consent and marketing
Communication needed to answer or manage a request is separate from optional marketing consent. A person may unsubscribe from marketing at any time. Unsubscribing does not prevent essential communications about an active request, booking, payment, course, or certification record.
Retention
Ordinary inquiries that do not become bookings may be retained for 24 months after the last interaction. Booking, consent, transaction, tax, attendance, and certification-administration records may be retained for the period reasonably required for operational and legal obligations. ActionBafoly may adjust retention periods to reflect federal or provincial requirements and business activities.
Security and cross-border processing
Reasonable administrative and technical safeguards are used to protect information. Some contracted technology providers may process information outside the person's province or outside Canada, where it may be subject to the laws of that jurisdiction. No online system can be guaranteed completely secure.
Access, correction, and deletion requests
A person may ask to access or correct their information, withdraw optional consent, or request deletion where retention is not required. Requests can be sent to [email protected]. ActionBafoly may need to verify the requester's identity before acting.
Children and sensitive information
Website forms are not intended for children to submit without a parent, guardian, or authorized organization. Do not send confidential medical information, account passwords, government identifiers, or payment-card details through general message fields.
Cookies and website security
The website may use strictly necessary storage or cookies for security, language, session, and form functions. If optional analytics or advertising cookies are introduced later, the policy and consent controls will be updated before they are used where required.